Free Phone you must pay for

I was contacted by a sales consultant, who said she would like to give me a new phone, then said it is a Samsung that will be delivered to me in the next few days free of charge and then said i have to pay R129 when I receive it. <br> <br> I then asked her how can she in the same sentence say to me it is free and then tell me I have to pay for it. She then called me a **** and just continued to be so rude about it I informed her many times that it is a recorded conversation and I will take it further as it is defamation of character. She even when further to say you guys are all like this and when I asked her why she stereotyped me she just said I don't care you are a ****.<br> <br> I have the whole recording of the call over 9 minutes of it, when i called the company to complain I got the usual no line managers or supervisors available no direct line to the call center just send a complaint to the support email address.<br> <br> Well done Mobileplus you don't want to hear what i have to say well then I'll tell everyone on social media they will listen <br>