1 reviews | Active since Mar 2014
FALSE MARKETING
The consultant whom contacted me sold me an Apple iPad4 Mini 16G Black on MTN 1GB (MTN Broadband) for R 159 pm. I took the product to the Apple iStore today to purchase a cover and protective film. I requested for an iPad4 Mini cover to which the friendly assistant advised me that the iPad4 Mini does not exist. The latest iPad Mini is the iPad3 Mini. I am very dissapointed, as I was under the impression that I was sold the latest iPad4 Mini - which is why I took the product. 1. This is false advertising 2. How many Mtn customers have been caught out like that and 3. Even the website advertises an Apple Ipad4 Mini. I reported the matter to the call centre but I was informed that they will listen to the call first to determine what happened and then the product will be collected from me and the contract will be cancelled. I want the latest apple ipad that was sold to me at the specified contract price. Please can you look into the matter for me. I have the email confirming the product that was sold to me and the website confirms that they sell the iPad4 Mini.
We sincerely apologize for the inconvenience caused to you with regards to this matter.
Kindly note that we will contact you soonest in order to resolve and close your query.
Kind Regards
Mobilesplus Team
Best regards,
We sincerely apologize for the inconvenience caused to you with regards to this matter.
Kindly note that we will contact you soonest in order to resolve and close your query.
Kind Regards
Mobilesplus Team
Best regards,
