Extremely unhappy unsolicited customer.

I received a call shortly before 19 September 2022 from someone representing “Mobiles Plus” who offered me an upgrade with more data, minutes etc. I indicated that I was not willing to pay one cent more than my current arrangement, being R198.00 per month. I was assured that I would not. So, I asked why they were being so generous, to be told that because it was a “business account”, I was being favoured. I consented and agreed to the generous offer and again stipulated that it should not cost more than R198.00. On 19 September 2022, I received an SMS stating “Hello! Mobiles Plus has processed your order MP-***4-2. We’ll be in touch soon to give you a status update. Thanks for choosing Mobiles Plus…..”

Other than messages about extra data being credited to our account, there was no “status update”. On 31 October 2022, I find I have been charged R274.