DON'T SAY YES TO CONTRACT EVER THEY ***** AND ***** YOUR MY!!

<p>I can not even begin to explain how unhappy I am with Mobiles Plus and MTN. </p> <p>In December 2016 I received a phone call from a company Mobiles Plus to receive a deal for a Huawei P8 Lite for R159 a month on a Flexi R100 airtime per month and the device delivered to me personally at my work in Boksburg. I agreed to this deal and they said it would be delivered within 7-10 working days, I did disclose to her during this process that I would be going on leave the following week and would be in Durban she said to me its no problem they will phone me before delivery and deliver it in Durban. When I received the phone call they said sorry they can’t deliver it in Durban and the package would be returned I left it at that until January 2017 when I was contacted again from the same lady at Mobiles Plus who said that the Parcel was not delivered and the order/ contract cancelled, because if a certain time passes the deal is then lapsed but she then said do I still want to go ahead with it and I said yes please she then said they would need to redo the entire approval process and the delivery would take place 7-10 working days which I agreed to. I did receive the device on 28.01.2017. After a few days I found out that I was meant to activate the contract which I did not know I did activate the contract about a week later by phoning the activation department where they did a few security checks with me. Thereafter the phone was working and my account was debited on the 01 March 2017 for the amount of R180.30 for the new contract as well as R139 for my older existing contract this was all in order and I then went on the assumption that my new contracts number is 083 *** *748 and my old existing contracts number is 081 ****085. When I looked at my latest summary I noticed that there is now a third contract 083 ****400 which I have never approved or received delivery on a second device and was immediately flagged that this is a ********** contract. I have laid a complaint with MTN ***** who rejected the claim saying I accepted this contract the second one which is a complete Lie!!!!!!!! Insist on hearing the recordings where I accepted a second contract as well as the PROOF where i RECEIVED a second device, There is no proof that I said yes too a second contract received a phone or anything, now I am stuck MTN refuses to cancel the contract that has been dusplicated and registered twice and I am forced to pay it otherwise my credit record which is amazing will get ruined all because Mobilesplus are a BUNCH OF THEIEVES DO NOT EVER IN YOUR LIFE BUY A PHONE FROM THEM IT HAS CREATED SO MUCH FINCIAL PROBLEMS FOR ME AND NO ONE CARES AND NO ONE IS TRYING TO HELP!!!!!!!!!!!!!!! </p> <p> </p> <p> </p>