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Item: Mobilesplus
Rating: 1
Author: Lucas R

<p>A lady called from Mobile Plus, selling top up phones. We agreed on iPhone 6 topupbat R429, with data at R49 for 500MB per month. Next thing i received confirmation emails indicating that i had agreed to products including safebase, magazine and info storage, pushing initial agreement close to 600, from initial R429 and R49 for data. Now they tell me i cannot withdraw! </p>

Helpful (0)

Replies (3)

Mobilesplus's replyOfficial

20 Oct 2016, 15:03

We have received your Hello Peter Report and sincerely apologize for any inconvenience we may have caused. An Escalation Agent will be in contact shortly. Kind Regards Mobiles Plus Team

Best regards,

Mobilesplus's reply20 Oct 2016, 15:03

Official

We have received your Hello Peter Report and sincerely apologize for any inconvenience we may have caused. An Escalation Agent will be in contact shortly. Kind Regards Mobiles Plus Team

Best regards,

Mobilesplus's replyOfficial

20 Oct 2016, 15:06

We have received your Hello Peter Report and sincerely apologize for any inconvenience we may have caused. An Escalation Agent will be in contact shortly. Kind Regards Mobiles Plus Team

Best regards,

Mobilesplus's reply20 Oct 2016, 15:06

Official

We have received your Hello Peter Report and sincerely apologize for any inconvenience we may have caused. An Escalation Agent will be in contact shortly. Kind Regards Mobiles Plus Team

Best regards,

Lucas R's updateReviewer Update

20 Oct 2016, 15:53

An escalting personnel called a short while back, and handled the matter professionally, effecting the inteneded agreement. Thanks a lot for prompt response.

Lucas R's update20 Oct 2016, 15:53

Reviewer Update

An escalting personnel called a short while back, and handled the matter professionally, effecting the inteneded agreement. Thanks a lot for prompt response.