DN
Debbie N

1 reviews | Active since Aug 2009

30 Jun 2016, 09:14

CAN'T KEEP EXISTING MTN NUMBER??? BUT MTN SAYS I CAN!

<p> MTN no longer keeps a handset as its now discontinued so its now at a mtn partner to sell off hence me going on phonefinder and dealing with incompetence at mobilesplus!</p> <p> </p> <p>MTN direct assured me that I can retain my existing mtn number as it will be a normal mtn contract as usual but just via their partner. When mobilesplus contacts me and I request a contract with my existing number, I'm very bluntly told NO! You either take it as is with a new number or tough luck! What pathetic service!!! To claim its mtn but you don't follow mtn practice! I can't understand how MTN aligns itself with a company as such</p> <p> </p> <p>According to MTN direct you are in contravention of their policies!!! </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p>

0
Replies (1)
Mobilesplus
Mobilesplus's reply30 Jun 2016, 09:23
Official

We sincerely apologies for the inconvenience caused.

Kindly note that we will contact you in order to resolve and close your query.

Kind Regards,

Mobiles Plus Team