Blatantly Lying to Customers

At 11:02 this morning I received a call from an agent trying to sell me Value Added Services. Apart from constantly trying to skirt the issue of costs, amongst others, claims were made that I need the VAS such as Simfy & Society to be able to use my iPhone 6 properly and if I don't take out these services I will have a difficult time getting support for my phone should I need it later. Since I am a computer programmer with experience in mobile development, I knew that it's complete nonsense. <br> <br> But I would like to know the following<br> 1) Do you lie to all your customers to sell additional services?<br> 2) What else regarding my service with Mobiles+ are you lying to me about?<br>