DJ
David J

1 reviews | Active since Nov 2013

04 Mar 2016, 07:47

Billed for another's purchases

Upon query with ABSA, I was informed that the withdrawals were made by Comit Technologies, Mobile Plus division. I contacted Mobile Plus and was informed that the debit orders were related to applications ordered by a ' Mr James ' using my ID number. On further investigation, Mobile Plus stated that the client's cell phone number was *** and work number ***. I wish to state that I did not order these applications, this is not my phone number and I do not work at the number given. I work in Durban and this is a Gauteng number.<br> I investigated the work number given, to discover it belongs to Revive Electrical Transformers.

0
Replies (2)
Mobilesplus
Mobilesplus's reply04 Mar 2016, 07:58
Official
Hello crocketwentup,

Thank you for your enquiry. You will be contacted by an escalations agent

Kind Regards,
Mobilesplus Team

Best regards,

Mobilesplus
Mobilesplus's reply03 May 2016, 09:59
Official

 

We have received your Hello Peter Report and sincerely apologize for any inconvenience we may have caused.

An Escalation Agent will be in contact shortly.

 

Kind Regards

Mobiles Plus Team

Best regards,