Big bunch of ********

I had a contact with Mobilesplus and the service that I was receiving was not bad. The bank account that I was using for my debit orders from them as one that I hardly ever looked at. Long story short, turns out that they ere debiting my account for additional "value added services"

I got in touch with them and they were adamant that i had signed up for these services. As we are always told when they have calls, they record them. On my request to hear my voice saying that I want these services they were a tad obstactive but said that they would get back to me.

After a few days and no reply I called again and they said that need more time.

By the 4th attampt to get a copy of my voice recording, they said that the tape was *******ed (convenient right?) As apology they paid for 6 months.

Now what about the other 24 months that my account was debitted - and it's small amounts so that one does not pick it up.

I've tried ICASA, WASPA and was referred to another entity and they say that it's out of their jurisdiction.

So all this up and downing happened in 2016 and you're probably wondering why the delay to complain? Well I'd been in hospital and was not in touch with my email. Then there was also the time where my gmail account was a little unavailable for a while - something about someone hacking into my account.

So we're at the point were these guys owe me for 24 months' VAS fees because i know that they were just trying to get me to go away with the small payment made to me.

If someone else out there got the same experience and the fact that ICASA, etc cannot touch them!

Not good