BAD SERVICE FROM IGNITION GROUP - MTN

Was contacted by Kathleen Naidoo on 31/01/2022 from this group on behalf of MTN to renew a data contract without a new modem. Then decided to change it to an upgrade with a new modem. Went to great length & trouble to phone them & CANCEL the old contract. They ensured me it will be done in 48 hours. Went to MTN office at La Lucia this week to get a new modem & contract. Was told the OLD one was NEVER cancelled. Had to BUY a new modem. Very POOR service from this Group.