1 reviews | Active since Nov 2013
Annoyed beyond belief
I was called numerous times from the same number, when I finally answered the call it was a MobilePlus consultant trying to sell me a contract. He was extremely rude and I hung up the phone. Another consultant called a colleague and the colleague asked them to call me back as I was actually interested in the special but not interested in the bad attitude. Someone called me and was very helpful but took over 45 minutes to place the order. They took down all my personal details 3 times. 1 week and 1 day later I get a text to say my application has been declined. I called them to find out why and they said it was due to outstanding paperwork (bank statements). When the consultant spoke to me on the 28 January they said NO paperwork is needed only my ID and proof of residence on delivery. The first consultant I spoke to was terribly rude and so was the consultant I spoke to today.<br> <br> I expect someone to call me urgently to let me know when this delivery will happen.<br> <br> And please train your staff, as bad attitude will simply lose you business!!!!<br> <br>
You will be contacted and advised accordingly by an escalations agent and given feedback .
Kind Regards
You will be contacted and advised accordingly by an escalations agent and given feedback .
Kind Regards
