Adding on Value Add services without authorisation

Good Morning, <br> <br> For the second time this year I have had a call from Mobileplus regarding extending my internet contract. For the 2nd time I have been billed for additional services when I have specifically asked for these services not to be added. I would like you to cancel my contract - Ref No. MP-***-0 as I feel that you are deliberately going against my requests. If you listen to the telephone call between me and the consultant, you will hear that it is clearly stated that I am to be charged R 99.00 per month and when they try add the additional services on, I politely decline.