1 reviews | Active since Jun 2015
account
On December 2014 I was contacted by mobilesplus consultant. I agreed to the terms and conditions that were that I would be sent airte on a monthly basis and my bank account would be denited R39 per month. My registered number was out of use for 5 months, money was being debited from my account but I was not receiving airtime. On the 2 June 2015 an amount of R39 was debited from my account. I went to tje bank to reverse this transaction as I was still not receiving airtime. Mobilesplus charged me an additional R115.00 to cancel the contract which was further debited fromy account. On the 16 June 2015, R39.R39.00 was debited from my account again and reversed charging me an additional R115.00. I would like an explanation for this gross negligence and mobilesplus to refund the sums of money debited from my account.
Thank you for your query.
We do apologize for any inconvenience caused to you.
Please be advised an agent will contact you to resolve your query in record time.
Regards
Mobiles Plus Team
Thank you for your query.
We do apologize for any inconvenience caused to you.
Please be advised an agent will contact you to resolve your query in record time.
Regards
Mobiles Plus Team
