3rd Party must fall!!!

On 15.11.2022 I received a call from a consultant at Mobiles Plus advising me that she had a special offer which will not affect my monthly charges.

I was offered extra minutes and data and since this was a “no change in fee offer” I instinctively agreed.

However, upon receiving my bill this month (December 2022) I see that my plan had been changed and I was charged extra.

After numerous emails and calls to both MTN & MobilesPlus, this matter has still not been rectified.

MobilesPlus lure in customers with their sweet deals and then hit us with ridiculous bills.

MTN also fails to respond to their clients emails and has done nothing to resolve the matter.