Melody Clothing SA
Unclaimed Business
|1|13 Reviews (last 12 months)|This business does not respond to reviews
Melody Clothing SA
Unclaimed Business
|1
13 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Trustindex Rating
1.9NPS Score
-100Unlikely
TrustIndex
1.9
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|13 Reviews
Jul '26 - Sep '26
Recent reviews (13)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceCF
Catherine F
1 reviews | Active since May 2021
8 Sept 2026, 14:33
Warning: My Experience with Melody Clothing S Africa
I paid for a jeans on the 7th April 2026 for R718.00 to Melody Clothing S Africa. It is now 8th September and I have not had any correspondence regarding my order. The last email I received stated that the order was being manufactured. I have recently seen an instagram post where they are advertising their pants once again. These guys are ****mers. If they are not ****mers, they have very poor business procedures. I do not recommend anyone buying from them.
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Catherine F
1 reviews | Active since May 2021
8 Sept 2026, 14:33
Warning: My Experience with Melody Clothing S Africa
I paid for a jeans on the 7th April 2026 for R718.00 to Melody Clothing S Africa. It is now 8th September and I have not had any correspondence regarding my order. The last email I received stated that the order was being manufactured. I have recently seen an instagram post where they are advertising their pants once again. These guys are ****mers. If they are not ****mers, they have very poor business procedures. I do not recommend anyone buying from them.
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Miemie R
1 reviews | Active since Nov 2019
8 Sept 2026, 09:26
I would strongly advise customers to think twice before purchasing online from this company.
Good day Melody Shapewear SA, I am writing to formally raise my concern regarding an online purchase I made from your company in February 2026, for which I have still not received the goods. I have made numerous attempts to contact you via email, WhatsApp and telephone, but unfortunately, I have not received a satisfactory response or any meaningful update regarding my order. To date, I have neither received my goods nor been provided with a clear explanation as to the delay. As a customer, I find this situation extremely disappointing and unacceptable. The lack of communication has left me with no option but to approach my bank, FNB, to dispute the transaction and request assistance with recovering the funds for goods that I have not received. I have also provided FNB with the correspondence and evidence of my attempts to contact Melody Shapewear. Given the circumstances, I have requested that the matter be investigated and that the relevant transaction be reviewed. I am giving Melody Shapewear one further opportunity to resolve this matter directly. Please provide me with a clear update on my order, confirmation of when the goods will be delivered, or confirmation of a full refund. I would appreciate your urgent response, as this matter has now been outstanding for several months. Should I continue to receive no response, I will proceed with the relevant formal complaint and dispute processes available to me. I look forward to receiving your response and a resolution to this matter. Kind regards,
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Miemie R
1 reviews | Active since Nov 2019
8 Sept 2026, 09:26
I would strongly advise customers to think twice before purchasing online from this company.
Good day Melody Shapewear SA, I am writing to formally raise my concern regarding an online purchase I made from your company in February 2026, for which I have still not received the goods. I have made numerous attempts to contact you via email, WhatsApp and telephone, but unfortunately, I have not received a satisfactory response or any meaningful update regarding my order. To date, I have neither received my goods nor been provided with a clear explanation as to the delay. As a customer, I find this situation extremely disappointing and unacceptable. The lack of communication has left me with no option but to approach my bank, FNB, to dispute the transaction and request assistance with recovering the funds for goods that I have not received. I have also provided FNB with the correspondence and evidence of my attempts to contact Melody Shapewear. Given the circumstances, I have requested that the matter be investigated and that the relevant transaction be reviewed. I am giving Melody Shapewear one further opportunity to resolve this matter directly. Please provide me with a clear update on my order, confirmation of when the goods will be delivered, or confirmation of a full refund. I would appreciate your urgent response, as this matter has now been outstanding for several months. Should I continue to receive no response, I will proceed with the relevant formal complaint and dispute processes available to me. I look forward to receiving your response and a resolution to this matter. Kind regards,
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Rochelle L
1 reviews | Active since Sept 2026
4 Sept 2026, 11:42
**** - don’t waste your money
This is a ****. Ordered jeans in May and still nothing received yet by September. No response or updates from the supplier after receiving one generic response addressed to someone else clearly copied and pasted stating that there are delays with the supplier. No response sinceZ
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Rochelle L
1 reviews | Active since Sept 2026
4 Sept 2026, 11:42
**** - don’t waste your money
This is a ****. Ordered jeans in May and still nothing received yet by September. No response or updates from the supplier after receiving one generic response addressed to someone else clearly copied and pasted stating that there are delays with the supplier. No response sinceZ
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ROXANNE C
1 reviews | Active since Jun 2023
4 Sept 2026, 11:19
Email Feedback From Melody & My Response Many Unhappy Customers With Their Service!!!!!! They still continue to advertise products & specials across multiple websites & platform
Good day Roxanne, Thank you for following up regarding order #11133. We completely understand that you would like a clearer indication of when your order will be ready, particularly after reading comments regarding the experiences of other customers. Your order was placed as a pre-order, which means the item is not held as immediately available stock at the time of purchase. Pre-order stock moves through manufacturing, allocation and consolidated shipment stages before individual orders can be prepared for dispatch. Because these stages are dependent on production and batch movement, the timeframe can vary from one pre-order to another. At approximately seven weeks, your order is still progressing within the pre-order process. We do not, however, want to provide you with a speculative dispatch date simply for the sake of giving an ETA and then potentially have to change that date later. At present, we therefore cannot provide a confirmed dispatch date for order #11133. Regarding the reviews you mentioned, waiting periods experienced by individual customers are not necessarily indicative of the timeframe that will apply to your order. Different orders, products and production batches can move at different rates. We do acknowledge your concern regarding communication. With pre-orders, there unfortunately isn't always a meaningful new update to provide from week to week while an order remains within the same production or allocation stage. This does not mean that the order has been forgotten or that no progress is taking place behind the scenes. Your order remains active in our system and will continue through the pre-order process. As soon as we have a meaningful status change or dispatch information available for your order, we will communicate this to you directly. We appreciate your continued patience while your pre-order is being completed. Thanks Melody ® Clothing SA *** - My response While I understand your explanation regarding the pre-order process, I am unfortunately no longer prepared to continue waiting without a clear timeframe. This is now my third request for an update, and I have still not received a satisfactory indication of when my order will be fulfilled. There are also numerous complaints and negative reviews online from customers regarding lengthy waiting periods and communication, which has understandably increased my concerns about this order. I find the situation particularly unacceptable given that your company continues to advertise products and specials across multiple websites and platforms, yet you are unable to provide customers who have already paid with a reasonable service or a clear indication of when their orders will be fulfilled. As the order has already been paid for and I have now waited approximately 2 months without a confirmed dispatch date, I am formally requesting a full refund of the amount paid for order #11133, urgently. Please process the refund and provide written confirmation of the refund within 5 working days of this email. If I do not receive confirmation of the refund and satisfactory feedback within this timeframe, I will have no alternative but to take the matter further through the appropriate channels and pursue the matter formally. I believe I have been more than reasonable in allowing sufficient time for the order to be fulfilled, and I now require the matter to be resolved without further delay. I look forward to your urgent response and confirmation of the refund.
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ROXANNE C
1 reviews | Active since Jun 2023
4 Sept 2026, 11:19
Email Feedback From Melody & My Response Many Unhappy Customers With Their Service!!!!!! They still continue to advertise products & specials across multiple websites & platform
Good day Roxanne, Thank you for following up regarding order #11133. We completely understand that you would like a clearer indication of when your order will be ready, particularly after reading comments regarding the experiences of other customers. Your order was placed as a pre-order, which means the item is not held as immediately available stock at the time of purchase. Pre-order stock moves through manufacturing, allocation and consolidated shipment stages before individual orders can be prepared for dispatch. Because these stages are dependent on production and batch movement, the timeframe can vary from one pre-order to another. At approximately seven weeks, your order is still progressing within the pre-order process. We do not, however, want to provide you with a speculative dispatch date simply for the sake of giving an ETA and then potentially have to change that date later. At present, we therefore cannot provide a confirmed dispatch date for order #11133. Regarding the reviews you mentioned, waiting periods experienced by individual customers are not necessarily indicative of the timeframe that will apply to your order. Different orders, products and production batches can move at different rates. We do acknowledge your concern regarding communication. With pre-orders, there unfortunately isn't always a meaningful new update to provide from week to week while an order remains within the same production or allocation stage. This does not mean that the order has been forgotten or that no progress is taking place behind the scenes. Your order remains active in our system and will continue through the pre-order process. As soon as we have a meaningful status change or dispatch information available for your order, we will communicate this to you directly. We appreciate your continued patience while your pre-order is being completed. Thanks Melody ® Clothing SA *** - My response While I understand your explanation regarding the pre-order process, I am unfortunately no longer prepared to continue waiting without a clear timeframe. This is now my third request for an update, and I have still not received a satisfactory indication of when my order will be fulfilled. There are also numerous complaints and negative reviews online from customers regarding lengthy waiting periods and communication, which has understandably increased my concerns about this order. I find the situation particularly unacceptable given that your company continues to advertise products and specials across multiple websites and platforms, yet you are unable to provide customers who have already paid with a reasonable service or a clear indication of when their orders will be fulfilled. As the order has already been paid for and I have now waited approximately 2 months without a confirmed dispatch date, I am formally requesting a full refund of the amount paid for order #11133, urgently. Please process the refund and provide written confirmation of the refund within 5 working days of this email. If I do not receive confirmation of the refund and satisfactory feedback within this timeframe, I will have no alternative but to take the matter further through the appropriate channels and pursue the matter formally. I believe I have been more than reasonable in allowing sufficient time for the order to be fulfilled, and I now require the matter to be resolved without further delay. I look forward to your urgent response and confirmation of the refund.
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ROXANNE C
1 reviews | Active since Jun 2023
25 Aug 2026, 14:59
No Service & No Delivery
I placed a pre-order with Melody South Africa (Order #11133 - 30th Of June 2026) and have now been waiting approximately 7 weeks. I understand that this was a pre-order and that delays can happen. However, the lack of communication has been disappointing. Unless I follow up myself, I do not receive any updates regarding the progress of my order. I have also read several reviews mentioning that some customers have waited up to six months for their orders, which is very concerning. Had I read these reviews before placing my order, I honestly would never have ordered from Melody South Africa. What is even more frustrating is that the payment for my order has already been received, yet I am still waiting with no clear ETA or regular updates. I would appreciate a clear and realistic ETA for Order #11133, as well as better communication regarding the status of my order. I hope Melody South Africa can provide clarity and resolve this matter promptly.
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ROXANNE C
1 reviews | Active since Jun 2023
25 Aug 2026, 14:59
No Service & No Delivery
I placed a pre-order with Melody South Africa (Order #11133 - 30th Of June 2026) and have now been waiting approximately 7 weeks. I understand that this was a pre-order and that delays can happen. However, the lack of communication has been disappointing. Unless I follow up myself, I do not receive any updates regarding the progress of my order. I have also read several reviews mentioning that some customers have waited up to six months for their orders, which is very concerning. Had I read these reviews before placing my order, I honestly would never have ordered from Melody South Africa. What is even more frustrating is that the payment for my order has already been received, yet I am still waiting with no clear ETA or regular updates. I would appreciate a clear and realistic ETA for Order #11133, as well as better communication regarding the status of my order. I hope Melody South Africa can provide clarity and resolve this matter promptly.
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Chantel O
1 reviews | Active since Aug 2026
21 Aug 2026, 14:35
TAKES YOUR MONEY BUT DOESN'T DELIVER OR REFUND
Ordered 2x items in February 2026. We are now in August, and nothing has been delivered. Request for refund has been ignored. Email communication has been ignored. They ***** your money and ignore you when you query delivery of products or ask for a refund. NOT TO BE TRUSTED!
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Chantel O
1 reviews | Active since Aug 2026
21 Aug 2026, 14:35
TAKES YOUR MONEY BUT DOESN'T DELIVER OR REFUND
Ordered 2x items in February 2026. We are now in August, and nothing has been delivered. Request for refund has been ignored. Email communication has been ignored. They ***** your money and ignore you when you query delivery of products or ask for a refund. NOT TO BE TRUSTED!
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ELIZABETH TERSIA VAN NIEKERK
1 reviews | Active since Aug 2026
20 Aug 2026, 15:09
Melody do not deliver - ****
I ordered 3 pants from them in May 2026. Up until now i did not received anything. I written emails try to get hold of them they just ignore you. So please people do not order anything from them. They taken my money and i can not get it back
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ELIZABETH TERSIA VAN NIEKERK
1 reviews | Active since Aug 2026
20 Aug 2026, 15:09
Melody do not deliver - ****
I ordered 3 pants from them in May 2026. Up until now i did not received anything. I written emails try to get hold of them they just ignore you. So please people do not order anything from them. They taken my money and i can not get it back
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