1 reviews | Active since Mar 2015
zero service - lots of excuses
<p>i have been a customer of me and you mobile since the beginning of the year. </p> <p>i decided to change the p[ackage i was on to another, and followed the instructions of the call centre. its now been 3 weeks that i have been waiting for my sim (cell no) to be ported.</p> <p>everyday i speak to a callcentre agent, i hear another story from technical isssues to its been done to 2hours to 48 hours.. and on and on.</p> <p>there is never anyone senior to speak to and emails go unanswered. i have done the requests verbally , in writing and on the website. all to no avail</p> <p> </p> <p>seriously upset, as i have reccomended many customers to them</p>
Hi Leon,
Our sincerest apologies for your poor experience.
We have escalated your query and someone will be in contact with you shortly.
Many thanks,
me&you mobile
Hi Leon,
Our sincerest apologies for your poor experience.
We have escalated your query and someone will be in contact with you shortly.
Many thanks,
me&you mobile
