Based on recent customer reviews, Me&You Mobile is praised most for the people who answer the phone. Customers consistently name individual consultants who are patient, professional and willing to explain products until they make sense. A recurring theme on the other side is reachability, where calls cut out, emails go unanswered and customers chase their own issues for weeks before anyone acts.
Top Strengths:
- •Customer Service & Support Quality: Customers repeatedly single out named consultants for patience, warmth and clear explanations, with several describing ten out of ten service. Technical helpers are credited with staying on internet faults until they were genuinely resolved.
TrustIndex
5.9
NPS Score
13
Recommended: Likely
Oct '25 - Sep '26
Frequently Asked Questions About Me&You Mobile
What do customers say about Me&You Mobile?
Based on recent customer reviews, Me&You Mobile is praised most for the people who answer the phone. Customers consistently name individual consultants who are patient, professional and willing to explain products until they make sense. A recurring theme on the other side is reachability, where calls cut out, emails go unanswered and customers chase their own issues for weeks before anyone acts.
What is Me&You Mobile's biggest strength?
Me&You Mobile's biggest strength, according to Hellopeter's AI analysis, is Customer Service & Support Quality. Customers repeatedly single out named consultants for patience, warmth and clear explanations, with several describing ten out of ten service. Technical helpers are credited with staying on internet faults until they were genuinely resolved.
What are the most common complaints about Me&You Mobile?
The most common complaint about Me&You Mobile, based on Hellopeter's AI analysis of recent customer reviews, is Communication & Responsiveness. A recurring theme is the difficulty of reaching anyone. Customers describe long holds that cut off, unmanned website chat, support emails answered only by automated acknowledgements, and reference numbers that produce no callback or follow up.
Is Me&You Mobile trustworthy?
Me&You Mobile has a TrustIndex of 5.9 out of 10 on Hellopeter, based on 66 reviews in the last 12 months. They reply to 64% of negative reviews, typically within 42 hours 53 min. Hellopeter has tracked Me&You Mobile across 602 total reviews. How is the TrustIndex calculated? →
Recent reviews (66)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Oct 2019
I'm busy working,its...
I'm busy working,its pointless, revert to my messages responses to you above
1 reviews | Active since Oct 2019
I'm busy working,its...
I'm busy working,its pointless, revert to my messages responses to you above
1 reviews | Active since Aug 2026
I asked for a reduction in my cover and he reduced my cover from R1900 to R1300
I asked for a reduction in my cover and he reduced my cover from R1900 to R1300. What a bargain. I have always been with you and now I know it was not a wrong choice. 10 out of 10 to Aron.
1 reviews | Active since Aug 2026
I asked for a reduction in my cover and he reduced my cover from R1900 to R1300
I asked for a reduction in my cover and he reduced my cover from R1900 to R1300. What a bargain. I have always been with you and now I know it was not a wrong choice. 10 out of 10 to Aron.
1 reviews | Active since Aug 2026
Hi, I got an amazing experience/ assistance from Nompumelelo
Hi, I got an amazing experience/ assistance from Nompumelelo. She took me through throw process and was very helpful. Thank you
1 reviews | Active since Aug 2026
Hi, I got an amazing experience/ assistance from Nompumelelo
Hi, I got an amazing experience/ assistance from Nompumelelo. She took me through throw process and was very helpful. Thank you
1 reviews | Active since Aug 2026
I would like to write a review about King Price Insurance
I would like to write a review about King Price Insurance. Innocentia Mduli assisted me greatly with my claims she was helpful respectful and took me through the claims process in detail. They even offered me counselling after the ordeal. Thank you so much. 12/10 ratings. Khanyiso
1 reviews | Active since Aug 2026
I would like to write a review about King Price Insurance
I would like to write a review about King Price Insurance. Innocentia Mduli assisted me greatly with my claims she was helpful respectful and took me through the claims process in detail. They even offered me counselling after the ordeal. Thank you so much. 12/10 ratings. Khanyiso
1 reviews | Active since Jan 2022
The consultant was professional
The consultant was professional .Went over the policy a few times just so that I could understand. Answered all my concerns
1 reviews | Active since Jan 2022
The consultant was professional
The consultant was professional .Went over the policy a few times just so that I could understand. Answered all my concerns
1 reviews | Active since Aug 2026
Isa has great custom...
Isa has great customer skills and is very helpful, thanks
1 reviews | Active since Aug 2026
Isa has great custom...
Isa has great customer skills and is very helpful, thanks