RM
Rishadh M

1 reviews | Active since Jan 2013

03 Jul 2017, 16:55

Zero Customer care

<p>I have been in contact with Me and You moblie for months reagrding the change of ownership of my cell phone line. I had 2 lines with them and asked that 1 line is transfered to my wifes name. This was not acted upon for 2 months and now both lines have been tranferred to my wifes name. I have emailed the management of the company to call me and they done. When I have asked to speak to management, they are never available and do not return messages. The service is uphalling.</p>

0
Replies (3)
Me&You Mobile
Me&You Mobile's reply04 Jul 2017, 08:47
Official

Thank you for taking the time to bring this matter to our attention.
We would like to apologise for the inconveniences and frustration caused and assure you that we are investigating this matter.
We will get back to you as soon as possible.


Kind Regards
The meandyou mobile team

Best regards,

RM
Rishadh M's update07 Jul 2017, 09:45
Reviewer Update

I recieved this on the 4 June, it is not the 7th and I do not have a reply. How long does it take to resolve such a simple admin issue?

RM
Rishadh M's update04 Aug 2017, 11:34
Reviewer Update

It is now the 8th of August and this issue has not been resolved.

Kindly advise if you can resolve this issue. If you cannot, I will gladly take my business to another service provider if it not possible.

Thank you.