1 reviews | Active since May 2016
Wrongfully blocked my account!!!
<p>I've got a unlimited contract with Me and You Mobile which has certain terms and conditions, one of them is you can't dial more than 150 unique numbers otherwise they will cancel your contract. For the month of May I apparently went over the 150 numbers so I asked the operator to send me a list of the numbers that I dialed and found that about 10 numbers were duplicated which means I did not breach the contract.. I have been block for the past 4 days not being able to dial or use the sim card.. I have phoned numerous times and was told that I have to just wait till they get back to me but now I am paying for something I cant even use! The operators told me that the query has been sent to their IT department and I'm still waiting. I even asked to speak to a supervisor but they could not transfer me to speak to him. I personally think their service is very bad and very slow!Someone please help me!!!??</p>
Hi Ridwaan,
Your query has been escalated and someone will be in contact with you shortly.
Many thanks,
me&you mobile
Hi Ridwaan,
Your query has been escalated and someone will be in contact with you shortly.
Many thanks,
me&you mobile
