G
Goitsemang
1 reviews | Active since Jun 2023
01 Nov 2023, 13:04
WORST ****MERS
I have not used this company's services but I still get debited, even after I sent them their product back. They really do **** people
Helpful (0)
Replies (2)0
Replies (2)Me&You Mobile's replyOfficial
01 Nov 2023, 16:14Good Day Goistimang
I'm truly sorry to hear about your frustrating experience with our company. It's certainly not the impression we want to leave, and we are committed to addressing your concerns promptly.I understand that you have not used our services and have returned a product, yet you continue to be debited. This situation is unacceptable, and I'd like to assure you that we are here to rectify it.
To address this issue and provide you with a resolution, please follow these steps:
I deeply apologize for the inconvenience you've experienced, and I want to assure you that we take your concerns seriously. It's important to us that you have a positive experience with our company, and we are committed to resolving this matter in a fair and efficient manner.
If you have any further questions or need assistance throughout this process, please do not hesitate to reach out to our customer support team.Your satisfaction is our priority, and we hope to regain your trust. Thank you for bringing this matter to our attention.
Sincerely,
Me&You Support Team
I'm truly sorry to hear about your frustrating experience with our company. It's certainly not the impression we want to leave, and we are committed to addressing your concerns promptly.I understand that you have not used our services and have returned a product, yet you continue to be debited. This situation is unacceptable, and I'd like to assure you that we are here to rectify it.
To address this issue and provide you with a resolution, please follow these steps:
- Cancellation Confirmation: Ensure that you have received a confirmation of your cancellation request and a return confirmation for the product. This documentation is essential to substantiate your case.
- Contact Customer Support: Please contact our customer support team at ***. Explain the situation and provide them with the relevant documentation to support your case.
- Refund Process: If you are entitled to a refund due to the unused service and the return of the product, our team will work to initiate the refund process and ensure that you receive the appropriate reimbur*****t.
I deeply apologize for the inconvenience you've experienced, and I want to assure you that we take your concerns seriously. It's important to us that you have a positive experience with our company, and we are committed to resolving this matter in a fair and efficient manner.
If you have any further questions or need assistance throughout this process, please do not hesitate to reach out to our customer support team.Your satisfaction is our priority, and we hope to regain your trust. Thank you for bringing this matter to our attention.
Sincerely,
Me&You Support Team
Best regards,
Me&You Mobile's reply01 Nov 2023, 16:14
Official
Good Day Goistimang
I'm truly sorry to hear about your frustrating experience with our company. It's certainly not the impression we want to leave, and we are committed to addressing your concerns promptly.I understand that you have not used our services and have returned a product, yet you continue to be debited. This situation is unacceptable, and I'd like to assure you that we are here to rectify it.
To address this issue and provide you with a resolution, please follow these steps:
I deeply apologize for the inconvenience you've experienced, and I want to assure you that we take your concerns seriously. It's important to us that you have a positive experience with our company, and we are committed to resolving this matter in a fair and efficient manner.
If you have any further questions or need assistance throughout this process, please do not hesitate to reach out to our customer support team.Your satisfaction is our priority, and we hope to regain your trust. Thank you for bringing this matter to our attention.
Sincerely,
Me&You Support Team
I'm truly sorry to hear about your frustrating experience with our company. It's certainly not the impression we want to leave, and we are committed to addressing your concerns promptly.I understand that you have not used our services and have returned a product, yet you continue to be debited. This situation is unacceptable, and I'd like to assure you that we are here to rectify it.
To address this issue and provide you with a resolution, please follow these steps:
- Cancellation Confirmation: Ensure that you have received a confirmation of your cancellation request and a return confirmation for the product. This documentation is essential to substantiate your case.
- Contact Customer Support: Please contact our customer support team at ***. Explain the situation and provide them with the relevant documentation to support your case.
- Refund Process: If you are entitled to a refund due to the unused service and the return of the product, our team will work to initiate the refund process and ensure that you receive the appropriate reimbur*****t.
I deeply apologize for the inconvenience you've experienced, and I want to assure you that we take your concerns seriously. It's important to us that you have a positive experience with our company, and we are committed to resolving this matter in a fair and efficient manner.
If you have any further questions or need assistance throughout this process, please do not hesitate to reach out to our customer support team.Your satisfaction is our priority, and we hope to regain your trust. Thank you for bringing this matter to our attention.
Sincerely,
Me&You Support Team
Best regards,
G
Goitsemang's updateReviewer Update
01 Nov 2023, 16:26Good day, Thank you for your immediate reply and assistance regarding this by Noma. I will just be waiting for confirmation that all is well.
G
Goitsemang's update01 Nov 2023, 16:26
Reviewer Update
Good day, Thank you for your immediate reply and assistance regarding this by Noma. I will just be waiting for confirmation that all is well.
