JR
Jolandie R

1 reviews | Active since Oct 2018

31 Oct 2018, 11:22

WORST CALL CENTRE IN SOUTH AFRICA

The absolute worst call centre, service agents in South Africa. They cut calls when they don't have answers for you. Then when you call back they are all of a sudden on a break and not at their desk?? Kevin, Jessica, Simithie, Karisha just to name some of the worst call centre staff in Me & You Mobile. This company change packages as they see fit... When it is queried they say "don't worry you weren't charged for the package" but that's not the problem I WANT THE PACKAGE I SIGNED UP FOR FOR A REASON. The package was not change by myself although "their system" is saying that it was. This is the same "system" that has STILL not updated my SIM number on their page but according to them it is updated. I do not TRUST this company and do not believe a WORD that they say!!! Do not sign up with them you will regret the day you did!!!

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Replies (2)
Me&You Mobile
Me&You Mobile's reply31 Oct 2018, 11:44
Official

Hi Jolandie

We apologise for the service that you have received thus far and will ensure that your query will be attended to as a priority.

Your query is being investigated and a manager we will be in contact with you shortly.

Kind Regards

The meandyou mobile team

Me&You Mobile
Me&You Mobile's reply31 Oct 2018, 16:50
Official

Hi Jolandie

Thank you for engaging with Niven Naidoo.

We are happy to have your query resolved.

Kind Regards

The meandyou mobile team