What a TERRIBLE slow inept company with sham accounting and BAD SERVICE!

Me&You Mobile have really descended and gone down the tubes, A noticeable change. Their customer service and accounting is appalling. They take months to allocate payments and then take a big chunk of money in overcharge in which you aren't emailed or notified. Then you have to PROVE you paid them when their own accounting page on my profile online shows I have in fact paid them, and in fact over paid them so my plan is R500 a month and I am being charged Over R800 and then suddenly R999.00 NOT my plan and not what I agreed to. Send them "proof of payment" meanwhile it's a debit order. They pretend that you are somehow at fault, cut your line off completely mid call, after I called them last month and asked them if there was an issue with my account and they said NOOO it's up to date. When they cut your line off you can't reach the FREE Customer care line. Customer care agents are rude and horrible and their accounting is appalling. They started out great in 2021 with good customer care, now they do what they like, like doubling the cost of your plan amount and then taking that money, then say you OWE THEM MONEY and cut you off so you can't even reach them! What a **** company nowadays, not sure if they changed ownership but they have lost my trust and loyalty! IRATE