WK
Willem K
1 reviews | Active since Mar 2017
03 Nov 2022, 09:03
Three days without service although having paid in full
Shockingly poor customer support - paid upfront for Nov on 30 Oct. Data and airtime was not uploaded. Citing technical problems which is frankly not my problem - you take my money and then you do not deliver and no updates or explanation, Me&You Mobile! Now without connectivity for 3 days. I am being held hostage. Most scary is that Me&You Mobile does not even respond to the hellopeter complaints. Scary.
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Me&You Mobile's replyOfficial
10 Feb 2023, 17:06 Hi Willem, We would like to apologise for our delayed response. We have only opened our Hello Peter business account and started monitoring Hello Peter since the 9th of February 2023. If your query has not yet been resolved kindly contact us on ***and ask for Prenolin Govender and I will personally ensure we find a solution
Me&You Mobile's reply10 Feb 2023, 17:06
Official
Hi Willem, We would like to apologise for our delayed response. We have only opened our Hello Peter business account and started monitoring Hello Peter since the 9th of February 2023. If your query has not yet been resolved kindly contact us on ***and ask for Prenolin Govender and I will personally ensure we find a solution