thanks for providing no service but taking my money - *******!!!

Horrible, horrible, horrible!!!!. I had a mobile contract with this service provider, but every second month our agreed monthly fee would double. When I inquired they gave me a very disappointing answer - NO SOLUTION - so I cancelled. Due to times being tough, we had to resort in going back - BIGGEST MISTAKE EVER! The number we originally had with Me & You was ported to another network provider after leaving, and upon trying to reconnect with them they completed ****ed the line by trying to port it back to their network. So, my husband lost clients because no one could communicate with him on a "dead sim". We made call and constantly emailed, but received no customer support from their side, other than an email response only after we made contact. Eventually toward the end of November my husband receives an sms to say his account would be debited R500.30 on the 27th November. When i made contact with them, it was more back and forth of decision making. We then received an email requesting the bank details, which they should have as they debit our account, and they would do a refund back to us. I sent off the details anyway, and got a response that a refund would be made within 7-14 working days. Later, I receive another email informing me that the refund has been declined as the line was ported by us to another network. I DO NOT RECOMMEND ANYONE TO SIGN UP WITH THIS COMPANY!!!