Terrible Service. Now lost my Number
This is an utterly horrible network to deal with.
I ported my number to Me and You a my account was suspended due to them charging me a large amount for calls and Internet usage although I was suppose to be on the unlimited package.
They suspense my Number and told me to pay the balance and they would reactivate my number.
A consultant said that it would take 3 months to reactivate my number after settling the account.
They now say that my number had been permanently deactivated and they can do nothing about it.
This is unacceptable as they heldy number ransom while lying to me about restoring.
I don't advice using this horrible network as they are not csutomer centric.
Niven was supposed to call me back today at 2pm and still has not called.
The customer care line office is closed when I phone at 6pm What kind of network is this I need number back as I ported it to you. I paid me and you for the account. You had no right to deactivate my number that belonged to me, which I need for certain verifaction codes....
I don't care what you have to say..... I just need my number back.....
Good morning Brendon
Thank you for taking the time to bring this matter to our attention.
We would like to apologise for the inconveniences and frustration caused and assure you that we are investigating this matter.
We will get back to you as soon as possible.
Kind Regards
The MeAndYou mobile team
Good morning Brendon
Thank you for taking the time to bring this matter to our attention.
We would like to apologise for the inconveniences and frustration caused and assure you that we are investigating this matter.
We will get back to you as soon as possible.
Kind Regards
The MeAndYou mobile team
Hi Brendon
Thank you for your enquiry.
Please note we have escalated your query with our I.T. department.
Our I.T. department is currently working to resolve your query as they see your Number was deactivated in February 2017.
As soon as feedback is received we will be in contact with you to advise.
Kind Regards
Hi Brendon
Thank you for your enquiry.
Please note we have escalated your query with our I.T. department.
Our I.T. department is currently working to resolve your query as they see your Number was deactivated in February 2017.
As soon as feedback is received we will be in contact with you to advise.
Kind Regards
