terrible service!! extremely disappointed! client

<p>It has been one of my most disappointing interactions of mine with any company that I have dealt with.</p> <p>App**** for a new sim towards the end of last month received the sim after delays from your courier company.</p> <p>Immediately activated sim online (Wed 01/02/2017 14:27)</p> <p>Was informed by the consultant that the email was an automated response and I would be ported and sorted out in 24 hours.</p> <p>Every follow up call( over 10+ calls made) after that I was told that it would take an additional 24 /48 or 72 hours to sort out.</p> <p>It is currently in excess of 620+hours yes six hundred and twenty plus hours. And I am now told that it has been escalated to technical and still awaiting a response by your call centre agent .</p> <p> </p> <p>The follow up call that I was promised by Stephanie Chetty me&you call centre manager on the progress of the port as well as the ability to receive calls still has not been done after leaving alternate Contact numbers as well as my email.</p> <p>automated email responses from me&you mobile:<br />Philisiwe Khuzwayo (me&you mobile)</p> <p>Feb 11, 10:34 CAT</p> <p>Hi </p> <p>We received your enquiry</p> <p>We apologise for any inconvenienced caused, A urgent enquiry is logged on your number and Stephanie Chetty is currently doing a follow up. You will be contacted once feedback is confirmed.</p> <p>Kind Regards<br /> </p> <p><br />Sales</p> <p>Feb 11, 10:22 CAT</p> <p>This is a follow-up to your previous request #22356 "terrible service!! extremel..."</p> <p>Good day Stepahanie</p> <p>Followed your instruction and still “no service selected network (me & you) unavailable” no surprise.</p> <p>Please try and resolve once done kindly call me on my ported number to check that it is working.</p> <p>Regards</p> <p> </p> <p> </p>