nV
natasha V

1 reviews | Active since Jun 2014

08 Dec 2015, 12:43

terrible service

I've been calling for the past 8 days now with no assistance if you ask for a manger they say they cannot transfer calls and that a manager will call back but this never happens. all i need is for them to activate and por my number.I spoke to Mandla today who was extremely sarcastic with a bad attitude. When i asked him what i should do to get help he said i should be patient. He then took the phone and put it on the side while i continued speaking. he also said his trying to be patient with me this is his job he needs to understand my frustration and to assist instead of having a bad attitude. im ****ed off at his tone and his answers i want my sim card sorted out today <br> <br> Natasha Velloo

0
Replies (1)
Me&You Mobile
Me&You Mobile's reply08 Dec 2015, 12:47
Official
Hello nvelloo@,

We're so sorry for your poor experience. We will escalate this query and ensure that someone from our help team contacts you.

Thanks,
me&you mobile