ML
Mohamed L

1 reviews | Active since Oct 2017

28 Oct 2017, 12:28

Terrible service

I cannot get onto my profile for days now to see why am I being charged extra and niether can I get through to them on their call centres. They just out there to take your money Watch out for me and you mobile

0
Replies (2)
Me&You Mobile
Me&You Mobile's reply30 Oct 2017, 09:13
Official

Hi There

“Thank you for taking the time to bring this matter to our attention.
We would like to apologise for the inconveniences and frustration caused and assure you that we are investigating this matter.
We will get back to you as soon as possible.

Kind Regards

The meandyou mobile team”

Me&You Mobile
Me&You Mobile's reply30 Oct 2017, 10:24
Official

Hi Mohamed

Kindly note we have been in contact with your wife as advised by yourself.

We have assisted with providing a breakdown of invoices for both Me&you mobile numbers.

A credit has been requested with our Billing department for the Extra charge incurred.

Kind Regards

TheMeAndYouMobile Team