SS
Sudhir S

1 reviews | Active since Oct 2017

26 Oct 2017, 15:16

taking money for things i did not agree for

every month its the same issue with this company, they keep charging me for things i did not agree to be put in my phone, and when i call nobody seems to be helping me sort this out, im so tired of them that im going to report them to the consumer protection act department as this is *****. when i ask for a manager every single time i get told the manager is not in the office, DOES HE OR SHE EVER WORK?????

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Replies (2)
Me&You Mobile
Me&You Mobile's reply26 Oct 2017, 15:23
Official

Hi There

“Thank you for taking the time to bring this matter to our attention.
We would like to apologise for the inconveniences and frustration caused and assure you that we are investigating this matter.
We will get back to you as soon as possible.

Kind Regards

The meandyou mobile team”

Me&You Mobile
Me&You Mobile's reply26 Oct 2017, 16:01
Official

Hi Sudhir

A manager has been in contact with you.

Kindly note we have requested a Credit to be passed on your account. This Credit will be evident in your next Statement.

Thank you for your patience,it has been highly appreciated.

Kind Regards

The meandyou mobile team”