Struggling for more than two weeks to get line working

<p>I don't feel we are off to a good start. <br />1) their site struggled to process my payment, after having to call in to enquire they informed me that the sim card order hasn't been processed and I have to make an EFT, which I did<br />2) received the sim on a Friday and after supplying my RICA docs and activating nothing happened and my phone still said no service<br />3) after a few calls to get it sorted I was informed on Saturday that the RICA process failed an I have to wait until Monday (3 April) to get it sorted,<br />4) on the 4th April the service centre informed me the turn around time is 72 working hours (9 business days!) to get the RICA stuff sorted<br />5) on Tuesday 11 April I managed to find out that the RICA process succeeded, but still my phone said no service, they promised to call back... I had to enquire from them and the answer I got (and got every time!) is that they are waiting for IT for feedback<br />6) yesterday (12 April) I was informed that the unlimited voice package wasn't loaded to my account and we are once again waiting for feedback from IT on when it will be resolved</p> <p>I'm unsure why I'm still bothering as they clearly don't want me as a client!</p>