AS
Abin S

1 reviews | Active since Mar 2009

30 May 2016, 10:45

Stay way from Me&You Mobile

<p>Stay away from this company. They have no proper customer service, feed us subscribers with bull and take 3 days to effect a port request because "our IT guys dont work weekends". I cannot escalate my issues with a Senior person because "my supervisor does not have an extension for me to transgfer this call" and then the calls mysteriously get disconnected. Also they willy nilly change their terms and conditions without NOTICE and migrate subscribers to different options WITHOUT PERMISSION, and worst of all - are unable to provide account/call RECONCILIATION to me because "Sir you should have that record".</p> <p> </p> <p>Stay away from this company !!!!!</p>

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Replies (1)
Me&You Mobile
Me&You Mobile's reply30 May 2016, 12:08
Official

Hi Abin,

Our apologies for your poor experience.

We have escalated your query and someone will be in contact with you shortly.

Regards,

me&you mobile