STAY AWAY. Everything from ordering, fees, billing, customer service, and service quality is the worst you can get, if it is even existent.

Horrible experience all around. Ordering was unintuitive, their systems are not automated (it appears they perform everything manually on their backend like a fly-by-night tech company), an issue that can be easily fixed by investing is good software. Had issues with initial activation where their tech team "forgot" to active the SIM, struggled for 4 days of calling every day to actually get them to ask the apparently lazy tech guy to activate it (no refund/compensation offered, I was apparently the bad guy for asking for my service to happen). Oh, and they charged me extra activation fees upfront which they don't state anywhere on their website. Then they got my statement completely wrong on their website (it says I ordered VOIP and some other weird service... I just ordered fixed LTE) and added those fees onto my bill until I made a stink and they removed it (seems like they may be using this to ******* customers without them knowing). Next, they had multiple downtimes that they blamed on MTN but some of the outages did not align with general MTN outages (and they kept trying to get me to troubleshoot my router during those outages that they were apparently aware of without thinking far enough that the outage was the cause of issues). And finally, once I got so tired of their horrible service, I moved to another fixed LTE ISP. However, there's no online way to cancel your service. You have to email or call them, which I happily did and they confirmed my service was cancelled and they would come collect my router soon. No collection happened, and I was met with a bill in January for the apparently cancelled service (on my profile on their website it still says "activated"). I emailed them after that to give them time to refund it, but haven't heard any response so I was forced to dispute the debit order which could affect my credit rating. How *********** can you get? Hire people with some common sense and the ability to actually do what's necessary to run a company, please.