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Me & You Mobile solicit unsuspecting subscribers to subscribe to their packages online and give their banking details. I did so on 21 July 2015 at approximately 16h30. Payment was deducted off my account IMMEDIATELY and while I was still online, but I received no further notification from them. I called their call centre this morning and spoke to SABRINA and NICOLE, both of whom advised that they were unable to assist me, and that they would have their CEO Brett Howell to call me. they confirmed to me that my payment was deducted off my account, and further informed me that my application was NOT processed, and that they will refund my money within 7 working days. This is UNACCEPTABLE. they deducted my money from my banking account within 2 MINUTES and now want 7 DAYS in which to refund me.