****

<p>I have an account, with a credit limit of R598.00 . which means that im not allowed to exceed that limit. Me&you mobile has been doing system upgrades and we had no access to my account since last week. 24.10.2016 my calls were barred, i called the call center immediately and they informed me that their systems were offline and that they couldnt check the account. i was patient and left it for the morning of the 25.10.2016, one of the consultants then said i should increase my limit and it should work, i did that, i waited a few hrs and nothing. called again and a consultant said they will have someone give me a call, after recieving no call back i went onto FB and asked for assistance, after numerous hours and still a barred phone they called. The feedback after 24hrs was that i have a bill of R1425.00 and R1300 of this was for data i used. and that i exceeded my limit on the 11 October already. But they couldnt bar my phone on the 11Oct as my account was active and they couldnt call me or inform me that i must increase my limit. but they barred my sim a week later as their systems are now working. This is unaccetable as this is my business line. Why does credit limits only apply when it suites Me & You mobile. There systems being down should not make me loose business. They have let my account run over my credit limit of R698 then a week later barred my sim as they couldnt access my account as my ACCOUNT WAS ACTIVE (lies) their systems were down. They have the worse call center agents and their FB responses are even worse. My line is still Barred and i have no business line because ME&You mobile is a **** .Credit limits dont work when systems are down and the consultants cant even tell you why you account is barred. Pathetic</p>