RM
Rene M

1 reviews | Active since Jun 2016

22 Jun 2016, 21:51

Sadly the worst service in my life...

<p>I have been trying to get my sim since a week ago, with still no avail. With promises that are not kept too. Every day its a different story. I am beyond upset as I need this number to run my business. Trust me they may give you awesome rates but their service is rediculously poor. These are just some of the issues with Me and You:</p> <p> </p> <p><br />1. Non delivery of committed dates.</p> <p>2. Asking me to coordinate several times with their courier. (Passing blame)</p> <p>3. Saying they will phone me back to no avail.</p> <p>4. Delivering the wrong sim card</p> <p>5. Technical error on my sim with no time period.</p>

0
Replies (2)
Me&You Mobile
Me&You Mobile's reply23 Jun 2016, 07:19
Official

Hi Rene,

Our apologies for your poor experience.

We have escalated your query and someone will be in contact with you shortly.

Many thanks,

me&you mobile

RM
Rene M's update23 Jun 2016, 20:13
Reviewer Update

NO ONE HAS CONTACTED ME YET . . .

I am sick of waiting for service that repeatedly is not kept too... "Contact you SHORTLY..." Another whole day is now gone. I have waited 8 DAYS for a existing / replacement simcard and still counting...!

I need someone to get on the phone ASAP and sort this matter out with me. I'll give it to you again, a persons phone number to reach me on: ********** .