****** by me&you mobile

Good day I had a unlimited contract with meandyou In August I cancelled the contract totally. I was billed for August R4xx some change

In September I was billed R200 for a R50 package and 1gb data which I chose mid August in hope I will be charged pro rata and not the full unlimited price

I have phoned meandyou and reported this. I was told they will investigate and get back to me. When I called in August to cancel I was called 3 times by meandyou to persuade me not to cancel my contract with you guys and to confirm my total cancellation

But after *****ing R200 and wrongfully debiting my account in September meandyou has not responded to my call. Surely the IT and accounting team would have picked up a cancelled contract cannot be billed. Or did the consultant I call in August not do their job and cancel the contract completely but why was I called back to ask why I'm cancelling? Or why was I called in August to be informed I have officially cancelled and final amount debited end of August

Have phoned in and sent an email and have received no response or help

I WANT MY REFUND AND ACCOUNT CANCELLED WITH IMMEDIATE EFFECT