Refund of R881.74

In December 2015 I took a contract with them and on finding out that they don't have walk-in office in other region, late delivery of sim card and cell C not knowing anything about them. I decided to cancel the contract and they refunded me my deposit back. <br> <br> This year on 5th February my cellphone receive an sms from my bank informing me that Me&You mobile has deducted the amount of R881.74. I called to find out what happen to my cancelled contract with them. The agent by the name Mandla confirmed that yes my contract with them was cancelled and he could not understand why I have been billed he suggested that I go to my bank to request if they can stop the payment because they have not yet received the money.<br> <br> The same day I went to a Mitchell's plain branch which did not help and referred me to card dispute in the bank. on the 08/02/2016 I receive an sms from my bank Capitec which inform that my issue has been resolved. I angrily went to capitec belville to query this sms they told that I must ask Me&You mobile to refund me because my money is on hold condition only Me &You will be able to refund me <br> <br> Till now Me & you mobile has not refunded my money yet I don't why<br> <br>