Refund

<p>The one thing that is consistent is the complaints that relate to ME&you mobile. The reason I initially away from you was that something simple could not be resolved, you could not enable sms sending. Why this was the case I'm not sure but it meant I had to move. Now I face another problem, after cancelling my contract around December my refund is still outstanding. I've jumped through hoops, furnished documentation, followed up numerous times. I'm so done with this process especially after being promised last week that my refund will be processed within 7 days. I would like to speak to the Manager of the department who processes the refund. Should I not speak to the manager and have my complaint resolved tomorrow I am going to pursue other channels including ICASA. I'm sure you will agree, I have been more than patient but this has to be resolved. </p>