1 reviews | Active since Mar 2017

03 Mar 2017, 10:58

Rampant unproven charges

<p>I've had several complaints, written countless emails. When you drive them in a corner, all they say is read our T&Cs</p> <p>In the T&Cs they Indemnify themselves against ANY WRONGDOING, including GROSS NEGLIGENCE. Under 7.5 they state that the T&C will be for benefit of Me&You mobile only.</p> <p>They charge your bank what they want, then give as proof 1 day's data only, amounting to less than 20Mb. This was during a 20day period when their web system was out of order. But they do claim to know hoe to bill you for usage; but are unable to provide proof.</p> <p>This was just one such incidence. </p> <p>So they literally tell you in their T&C that they are going to ***** from you, and when that happens, you have only the courts to go to as final solution. Because they claim indemnities contrary to our country's laws. Only a court of law can give you justice. They won't.</p>

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Replies (1)
Me&You Mobile
Me&You Mobile's reply03 Mar 2017, 11:19
Official

Thank you for taking the time to bring this matter to our attention. We would like to apologise for the inconveniences caused and assure you that we are investigating this matter.We will get back to you as soon as possible

Kind Regards

The meandyou mobile team