Putrid Service

After numerous calls and emails to and fro, this company proves daily how *********** they are. I initially paid and signed up in December 2020; only received the sim in Jan 2021 after numerous calls and frustrations. The same day of receiving the sim I cancelled the agreement as i was unhappy and realized from our interactions that I did not want to be a customer with them. I have requested a cancellation and refund more than a month ago and receive no feedback and after calling in, get no resolution either. I did not use their services and and I am so glad I did not, reading all the terrible reviews on here. My first complaints were by calling in, then emailing their support team and complaining on social media- all to no avail. They debited me once more yesterday even though I have no contract with them. How is it that they keep doing this to their customers and get away with it? reading all the complaints below, its obviously a pattern and I will make it my duty to let everyone ever interested in signing up with them know my ordeal! Pay me my money.