GG
George G
1 reviews | Active since Dec 2014
02 Nov 2022, 13:20
Poorly trained staff
Very poor customer support from Me and You mobile. I have an unlimited calls contract. For 4 days I could not make out going calls. After speaking to Noma, she checked my account and reset everything, but still could nt fix the problem. After 4 x days I called again and spoke to Precious. She immediately said they forgot to load your minutes. Their support team is not properly trained .
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Me&You Mobile's replyOfficial
10 Feb 2023, 17:07 Hi George, We would like to apologise for our delayed response. We have only opened our Hello Peter business account and started monitoring Hello Peter since the 9th of February 2023. If your query has not yet been resolved kindly contact us on ***and ask for Prenolin Govender and I will personally ensure we find a solution
Me&You Mobile's reply10 Feb 2023, 17:07
Official
Hi George, We would like to apologise for our delayed response. We have only opened our Hello Peter business account and started monitoring Hello Peter since the 9th of February 2023. If your query has not yet been resolved kindly contact us on ***and ask for Prenolin Govender and I will personally ensure we find a solution