FP
Ferdi P

1 reviews | Active since Jan 2016

11 Apr 2016, 18:57

Poor service, no response from manager

I recently switched from FNB connect to me & you mobile. The website advertised a 48 hour time period to port from you current network. It has now been almost 2 weeks since I am without my current number. Each time I call to enquire about the port status they tell me that their is an error. I continually ask to speak to the manager but am given the excuse that he is in a meeting, with another client or that he has left. the consultants even go as far as to act as though the line is bad and they pretend not to hear my frustrations. <br> <br> I am now utterly frustrated at this new networks terrible customer service, poor feedback and response and blatant false advertising, something needs to be done quite soon!!!

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Replies (1)
Me&You Mobile
Me&You Mobile's reply12 Apr 2016, 10:01
Official
Hello M.Abe,

Thank you for contacting us. I'm glad we could resolve your issue.

Please let us know if you require any further assistance.

Many thanks,
me&you mobile