DD
DezynaProp D

1 reviews | Active since May 2017

16 May 2017, 14:39

Pathetic service and loss of income

<p>ATTENTION DANIE SWART, pls call me urgently on ********** 643 as I'm blocked by your consultants and your managers can't sort out my issue since before Easter, my husband is with Bidvest and has had his nr he ported from Vodacom in active and his me and you mobile nr inactive too. This is loss of income , both your managers Nerasha and Niven just give empty promises, everyday CELL C will have it sorted but nothing and now out calls are ignored and only to reply from telesales that a request is lodged. ENOUGH NOW, request has been lodged weeks ago and nothing has been done, PATHETIC SERVICE</p>

0
Replies (2)
Me&You Mobile
Me&You Mobile's reply16 May 2017, 14:54
Official

Thank you for bringing this to our attention. You enquiry is currently being investigated and one of our senior consultants will be in contact with you shortly.

Kind Regards

The meandyou mobile team

Me&You Mobile
Me&You Mobile's reply16 May 2017, 15:06
Official

As per our conversation the query has been escalated to Mr Danie Swart. Niven has also been in contact with your husband to keep him updated on the progress. We will be in contact with you once a resolution has been received. It has been a pleasure assisting you.

Kind Regards

The meandyou mobile team