Pathetic Service

I took out a contract in February 2022 and never had network. I asked for the contract to be cancelled end of February as I had no network. In March I was informed that there's no coverage in my area and that they would refund me the February premium and it would take 14 business days. It's now May and I am still awaiting my refund. I hope the CEO takes time to read reviews. I am actually shocked by the service received until now. I think I have been very patient with this company. The service is pathetic.