CB
Cornel B
1 reviews | Active since Apr 2021
08 Mar 2024, 15:25
Pathetic DO NOT JOIN THEM
If 0 star was an option I would've taken it . 2 months of no resolution to account. Want to port they block you due to accounting software keep adding charges that they can not explain even if your limit is set to 0 rand .
Well done on being useless
Helpful (0)
Replies (2)0
Replies (2)
Me&You Mobile's replyOfficial
11 Mar 2024, 16:49Good Afternoon Cornel ,
I Trust you are well ,
Please note that as per our telephonic conversation we are still sorting your credit request and this will be communicated to you as well
Rest assured, I have escalated your case to our customer support team and our accounting department for immediate attention. We are committed to resolving this matter promptly and providing you with a satisfactory resolution.In the meantime, please be assured that we are investigating the root cause of the charges and account discrepancies. We will work diligently to rectify any errors and provide a clear explanation for the charges app**** to your account, even if your limit is set to zero rand.
Regarding the porting issue, I apologize for any inconvenience caused. We take porting requests seriously and will ensure that the necessary steps are taken to address any blocking issues promptly.
Please accept my sincere apologies for the inconvenience caused, and thank you for bringing these issues to our attention. We appreciate your patience and understanding as we work to resolve this matter to your satisfaction.
If you have any further questions or concerns, please feel free to reach out to me directly at [Your Contact Information].
Sincerely,
Me&You Support Team
I Trust you are well ,
Please note that as per our telephonic conversation we are still sorting your credit request and this will be communicated to you as well
Rest assured, I have escalated your case to our customer support team and our accounting department for immediate attention. We are committed to resolving this matter promptly and providing you with a satisfactory resolution.In the meantime, please be assured that we are investigating the root cause of the charges and account discrepancies. We will work diligently to rectify any errors and provide a clear explanation for the charges app**** to your account, even if your limit is set to zero rand.
Regarding the porting issue, I apologize for any inconvenience caused. We take porting requests seriously and will ensure that the necessary steps are taken to address any blocking issues promptly.
Please accept my sincere apologies for the inconvenience caused, and thank you for bringing these issues to our attention. We appreciate your patience and understanding as we work to resolve this matter to your satisfaction.
If you have any further questions or concerns, please feel free to reach out to me directly at [Your Contact Information].
Sincerely,
Me&You Support Team
Me&You Mobile's reply11 Mar 2024, 16:49
Official
Good Afternoon Cornel ,
I Trust you are well ,
Please note that as per our telephonic conversation we are still sorting your credit request and this will be communicated to you as well
Rest assured, I have escalated your case to our customer support team and our accounting department for immediate attention. We are committed to resolving this matter promptly and providing you with a satisfactory resolution.In the meantime, please be assured that we are investigating the root cause of the charges and account discrepancies. We will work diligently to rectify any errors and provide a clear explanation for the charges app**** to your account, even if your limit is set to zero rand.
Regarding the porting issue, I apologize for any inconvenience caused. We take porting requests seriously and will ensure that the necessary steps are taken to address any blocking issues promptly.
Please accept my sincere apologies for the inconvenience caused, and thank you for bringing these issues to our attention. We appreciate your patience and understanding as we work to resolve this matter to your satisfaction.
If you have any further questions or concerns, please feel free to reach out to me directly at [Your Contact Information].
Sincerely,
Me&You Support Team
I Trust you are well ,
Please note that as per our telephonic conversation we are still sorting your credit request and this will be communicated to you as well
Rest assured, I have escalated your case to our customer support team and our accounting department for immediate attention. We are committed to resolving this matter promptly and providing you with a satisfactory resolution.In the meantime, please be assured that we are investigating the root cause of the charges and account discrepancies. We will work diligently to rectify any errors and provide a clear explanation for the charges app**** to your account, even if your limit is set to zero rand.
Regarding the porting issue, I apologize for any inconvenience caused. We take porting requests seriously and will ensure that the necessary steps are taken to address any blocking issues promptly.
Please accept my sincere apologies for the inconvenience caused, and thank you for bringing these issues to our attention. We appreciate your patience and understanding as we work to resolve this matter to your satisfaction.
If you have any further questions or concerns, please feel free to reach out to me directly at [Your Contact Information].
Sincerely,
Me&You Support Team
CB
Cornel B's updateReviewer Update
11 Mar 2024, 17:11How long do you need to resolve something like this as ot has been more than a month since request was put in . Yet promises are made by team to call back with response and nothing is received .
Your team already proved your systems are inadequate as the one day I owe you nothing , the next there is an amount outstanding . Web portal and internal portal reflects different things .
Another day of no response.
Instead of responding to bad reviews fix the issue
Your team already proved your systems are inadequate as the one day I owe you nothing , the next there is an amount outstanding . Web portal and internal portal reflects different things .
Another day of no response.
Instead of responding to bad reviews fix the issue
CB
Cornel B's update11 Mar 2024, 17:11
Reviewer Update
How long do you need to resolve something like this as ot has been more than a month since request was put in . Yet promises are made by team to call back with response and nothing is received .
Your team already proved your systems are inadequate as the one day I owe you nothing , the next there is an amount outstanding . Web portal and internal portal reflects different things .
Another day of no response.
Instead of responding to bad reviews fix the issue
Your team already proved your systems are inadequate as the one day I owe you nothing , the next there is an amount outstanding . Web portal and internal portal reflects different things .
Another day of no response.
Instead of responding to bad reviews fix the issue