Overcharging

I initiated a contract with Me&You Mobile in July 2015, I originally signed up for R 300 unlimited Talk and 5 gig Data fro R 300. The first month I received a bill of R1,090 which i queried and I was told it was inclusive of July and August bill which I accepted.<br> <br> The following month (Sept) my bill was R1,017 which I also queried and was told i had not set a credit limit, which I also foolishly accepted.<br> <br> I once again proceeded to correct my credit limit to be set at R50 which meant my bill was not to exceed R650 monthly<br> <br> The next months my bills were as follows:<br> <br> October : R 1,013<br> November: R 662<br> December: R 687<br> <br> To my utter shock, I receieved a bill of R1,818 for January 2016. I called the provider to explain the bill and I was told I have used up data valued at R 1,195 during the 24-31 December. I furthere questioned the agent as to why my soft lock as per the set limit was not enforced, and I was told she would need to enquire with their IT unit, to this day they have not come back to me.<br> <br> I phoned them again this morning about the issue and was fed some ******* by the agent today. My point is there seems to be a consistant habit of overcharging unsuspecting customers as seen