1 reviews | Active since Nov 2016
Overbilled again
<p>Once again I did not receive a notification that I am using out of bundle rates. Now I have a bill of over R600 (R900 including unlimited talk) for data and I don't even have a data package. Last month I had the same problem and I was told that the sms notification was activated for my account. How can they expect us to just pay pay pay time after time without any prior notice that we are using out of bundle rates?! </p>
Thank you for taking the time to let us know about your experience. We are currently investigating this matter and aim to resolve it as soon as possible. One of our specialists will be in contact with you shortly.
Kind Regards
The meandyou mobile team
Best regards,
Thank you for taking the time to let us know about your experience. We are currently investigating this matter and aim to resolve it as soon as possible. One of our specialists will be in contact with you shortly.
Kind Regards
The meandyou mobile team
Best regards,
As per our discussion regarding your invoice. The credit limit was exceeded by the 24-Oct-2016. The credit limit was increased on the 25-Oct-2016. We have already provided you with a usage adjustment. Thank you for your patience, it was a pleasure assisting you.
Kind Regards
The meandyou mobile team
Best regards,
As per our discussion regarding your invoice. The credit limit was exceeded by the 24-Oct-2016. The credit limit was increased on the 25-Oct-2016. We have already provided you with a usage adjustment. Thank you for your patience, it was a pleasure assisting you.
Kind Regards
The meandyou mobile team
Best regards,