1 reviews | Active since Jun 2017

11 Jun 2017, 20:44

Non existing Service

<p>I have recently cancelled my contract with Me&you Mobile and they have honored the cancellation, but now that i request them to port my number to Cell C they blatantly ignore my request. It is my business line and i have lost many business opportunities due to the fact that its a mere two weeks that i am struggling to get them to assist. </p> <p> </p> <p>Whatever you do........ NEVER EVER EVER go to Me&you mobile. Their support structure is not terrible but non existant.</p> <p> </p> <p>Please get someone to contact me so that we can get this matter resolved before i involve my attorney.</p> <p> </p> <p>Thank you Gerhard</p>

0
Replies (4)
Me&You Mobile
Me&You Mobile's reply12 Jun 2017, 09:54
Official

Hi Gerhard

We do apologies for any inconvenience caused to you.

Kindly note that should you wish to port out to another network, you will need to contact the Network of your choice.

Kind Regards

Me&You Mobile
Me&You Mobile's reply12 Jun 2017, 09:54
Official

Hi Gerhard

We do apologies for any inconvenience caused to you.

Kindly note that should you wish to port out to another network, you will need to contact the Network of your choice.

Kind Regards

Me&You Mobile
Me&You Mobile's reply12 Jun 2017, 10:38
Official

As per our telephonic conversation, please send through proof of payment in order for your number to be released to the network you require to go to.

We do apologise for the inconvenience caused.

Kind Regards

The meandyou mobile team

Me&You Mobile
Me&You Mobile's reply12 Jun 2017, 10:38
Official

As per our telephonic conversation, please send through proof of payment in order for your number to be released to the network you require to go to.

We do apologise for the inconvenience caused.

Kind Regards

The meandyou mobile team