nobody returns a call, supervisors do not call back

<p>for the second or third time, i have complained about a mysterious deduction in data, on the last day of the month. i use wifi at home and at wor, so the 1gb i buy is for inbetween. if i need more, buy another gig. on the 31 of the month, my phone uses up data late at night, tipping me past my allocated amount.</p> <p>out of bundle rates are 20 times higher than in bundle, and there is no way to stop usage after the total is reached.</p> <p>how many times should i call in?</p> <p>how many times is someone gonna promise to call me back?</p> <p>how much longer will it take a supervisor to call me, as i have scalated the issue twice?</p> <p>of course, now i am soft blocked, so "a la telkom" pay in the extra amount (50%) more bill...then we will try sort it out.</p> <p> </p> <p>sad sad admin and customer service.</p> <p> </p> <p>used to love reccomending them..</p>