RM
Rishadh M
1 reviews | Active since Jan 2013
31 May 2016, 06:29
No Service
<p>Me and you mobile has softlocked my line and the call centre agent cannot help me.</p> <p>The consultant says that there is no manager on duty to help and he cannot get help. All he can do is escalate the problem. </p> <p>It is 8h25 and ther is no manager at work. How does this organisation operate.</p>
Helpful (0)
Replies (2)0
Replies (2)
Me&You Mobile's replyOfficial
31 May 2016, 07:26Hi Rishadh,
We have escalated your query, and someone will be in contact with you shortly.
Many thanks,
me&you mobile
Me&You Mobile's reply31 May 2016, 07:26
Official
Hi Rishadh,
We have escalated your query, and someone will be in contact with you shortly.
Many thanks,
me&you mobile
RM
Rishadh M's updateReviewer Update
31 May 2016, 17:40I was contacted by Mandla at 9h11 this morning and he assured me that he would get back to me within and hour. It is now 19h30 and I haven't heard from Mandla. I called for him twice during the course of the day, the consultants said he was busy and that they would pass on a message. Its amazing that the person that called me to take responsibility and resolve the issue is now hiding from his responsibility. Shame on you me and you mobile. When will this issue get resolved.
RM
Rishadh M's update31 May 2016, 17:40
Reviewer Update
I was contacted by Mandla at 9h11 this morning and he assured me that he would get back to me within and hour. It is now 19h30 and I haven't heard from Mandla. I called for him twice during the course of the day, the consultants said he was busy and that they would pass on a message. Its amazing that the person that called me to take responsibility and resolve the issue is now hiding from his responsibility. Shame on you me and you mobile. When will this issue get resolved.